A key element of our mission is to create and maintain satisfied clients. We strive to
understand each client’s real needs, and to satisfy those needs quickly,
cost-effectively, and with integrity. We add value by working with our client to refine
the project definition, maintain effective communication, and meet our
commitments—always focusing on the underlying business objective
Are we meeting our goal?
Thanks again for all your help and for the great work on the project. I hope I have the pleasure to work with you guys again.
—Large-Format Technical Consultant
It's a really nice piece of work.
—marketing executive, major printer manufacturer
I don’t want to jump the celebratory gun, but I do want to offer my congratulations on the paper and appreciation for your work.
—marketing communications, a major OEM consumables manufacturer
SpencerLab team, Awesome job. Please accept our thanks for all your work on this whitepaper. Your professionalism throughout this process has been outstanding, and it has been such a pleasure to work with each of you on the testing, analysis and findings portions of this project.
—program manager, a major OEM consumables manufacturer
It's another articulate Spencer project.
—marketing director, digital printing solutions
You guys are real "pros", it was indeed a pleasure.
—marketing executive, major printer manufacturer
Feedback was great. It was exactly what we needed. A home run. A grand slam. : )
—marketing manager, a major printer manufacturer
Wanted to express my sincere thanks for the job you did for us. Your
project manager was very responsive and provided us with an update
as the project progressed. What we received is exactly what we were
looking for, AND it was within our time frame. Also, want to say
thanks for your confidentiality, as well as your ethics related to
software rights and privacy.
—marketing manager, division of a major printer manufacturer
Great job on pulling everything together, especially the last few
days. I know it's been very hectic and stressful, but I really
appreciate all the effort put into the project by you and your team.
—another marketing manager, division of a major printer manufacturer
You ROCK!!! Saved me from coming in this weekend...
—product manager, printer manufacturer
Developing printer test suites is difficult because of all the variables that need to be accounted
for. The SpencerLab Test Suite is helpful because it distills down the variables to best practices
for different OS and application environments while keeping the user's target document type in
mind. This is a good way to go for unbiased printer testing and test support.
—color and imaging architect for a major laser printer manufacturer
I am currenty working with Spencer & Associates and SpencerLab
Digital Color Laboratory on a very large research project. We have
finished two regions, so I feel I have a great deal of experience
with SpencerLab. What I find the most valued attribute, that Spencer
& Associates possess, is their project management skills. The team
is consistently on top of issues and handles problems proactively
with good judgement. When issues arise, they come to me with options
and their recommendations. In my role, time is very limited, so to
have a supplier with this strength is very important.
Another
attribute I feel is a great strength is their knowledge of the
industry. David Spencer understands our 'language' and is an expert
in the print world. I have had the utmost trust in David and his
team since this project. I know I will work with them again.
—competitive analysis manager, division of a major printer manufacturer
What I have seen in your follow-up with me over the last couple of
months has been very impressive. Besides the fact that I think that
you can add value to the whole process, your proactiveness has been
very refreshing.
—product manager, division of a major printer manufacturer
Thank you so much for your support of our ongoing projects. Your
level of support has been phenomenal.
—product manager, division of a major printer manufacturer
