Success Stories: Launch Support

Large-Format Print Quality and Speed/Performance Competitive Analysis

A major printer company needed independent laboratory verification of its superior large-format inkjet Print Quality and Speed/Performance. We defined a test suite appropriate for the targeted market and benchmarked print quality and speed/performance at various document complexity levels against the product's primary competitor. Our results, which confirmed higher print quality and faster performance on four-of-four test documents, were quoted in marketing support materials. We also provided technical information to the client's European R&D facility to further improve color quality for both our client and the third-party RIP/controller.

We use your studies as a tool to know what we are up against in the adjacent markets [and] sell a large amount of [Brand-X] units every month. What we are interested in is the new [Brand-Y vs. Brand-X models] and will keep checking on your website as such comparisons are done.

—Brand-X sales manager, international reseller

Thanks again for all the great work on this research and the strong support with PR activities.

—global market development team, division of a major printer manufacturer

InkJet Cost-per-Page and Speed/Performance Competitive Analysis

An Asian division of a major printer company needed independent laboratory verification of the Cost-per-Page and Speed/Performance of a new color inkjet printer. We defined a test suite appropriate for the targeted market and benchmarked cost-per-page and speed/performance at various document complexity levels against the product's two primary competitors. We confirmed lower cost-per-page on all test documents, and faster performance on most. In the those documents where the client's printer did not meet its performance objectives, we brought the results to the attention of the client's R&D team; one problem was determined to relate to a specific application and another suggested a method of future product improvement. We presented our timely results in an extensive final report, which was quoted in marketing support materials.

The final report is very detailed and well written. It covers all of the aspects of your testing as well as our earlier feedback... Thank you once again for getting the report on time as promised. A job well done!

—product manager, division of a major printer manufacturer

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